5 Steps to Do When You Withdraw Money From An ATM Machine but No Cash Came Out!

Imagine attempting to withdraw money from an ATM but no cash came out. When you look at your account balance, the total you have been withdrawing has been debited from it. You’ll likely experience raised heartbeats and cold sweats.

In reality, this type of incident occurs to numerous Filipinos. This is why Bangko Sentral ng Pilipinas shared a list of steps to should you get into this problem.

STEP 1:

- The first step is to write the name and time of the occurrence. Don’t forget to conclude the ATM area and other information’s of the failed transaction.

STEP 2:

Then, take a clear picture of the receipt or photocopy it quickly. Most carbon receipts easily vanish mostly if not kept correctly.

STEP 3:


Tell the bank in the whole details as soon as possible. If the ATM you used is beside an open bank, you can quickly report it in person. In case that you encounter the incident while using an ATM card in a various banks’ ATM, you must tell your own bank regards to it. And though it is a bank to bank transaction, it may about 2 weeks to get resolved.

STEP 4:

In case that your cash is not repayed to your account, you have to ask a formal written complaint to the bank. Don’t forget to conclude the receipt of the transaction.

STEP 5:

If it is still unresolved, report the matter to Bangko Sentral ng Pilipinas. Conclude all the information’s and the receipt. You should also conclude when you have reported the occurrence to the bank and how long it has been without any correct action.

When selecting an ATM location, you have to assure that the area is properly lit. as much as possible select the ATM with a nearby guard, inside a mall or bank during banking hours. In case, you cannot reach your bank through phone if an occurrence happens, make sure to report it by an email.

5 Steps to Do When You Withdraw Money From An ATM Machine but No Cash Came Out!  5 Steps to Do When You Withdraw Money From An ATM Machine but No Cash Came Out! Reviewed by Admiin Artikulo on July 10, 2018 Rating: 5
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